Reference to the ‘company’ or ‘our’ shall mean RDL (Meters) Limited.

Reference to the buyer shall mean customers with or without a credit account with the company.

The buyer shall accept the company’s prices and condition of sale within these conditions.

The goods shall mean all products that the company is willing to sell to the buyer.

If the buyer has terms and conditions then the company’s terms and conditions will prevail.


Goods are supplied under the understanding that availability is possible but any unforeseeable holdups the company will not be liable to the buyer or its agents.



The buyer must inspect the goods before signing; any defect in the delivery regarding the packaging must be signed for as UNINSPECTED.

Incorrect, damaged, and/or shortages must be notified to us by fax or email within three working days. No claims will be accepted after this time.

All goods remain the property of the company until all invoices are paid in full.

The risk of the goods shall pass to the buyer upon delivery.


If the buyer has been made bankrupt, forced into liquidation,  or has had an administration order or winding up order against him/her or the buyers company then;

The company will cancel all contracts.

All monies will become due.

Goods will be collected by the company.

All costs in recovering company’s goods will be charged to the receivers or appropriate agents in charge of the buyers affairs.

Any goods that are held by the receiver or administrator unduly will also incur interest at the afore-mentioned rate.

Claims for non delivery by the company must be advised as soon as the invoice has been received appertaining to that delivery.

If proof of delivery (POD) has been established then the buyer will still be liable for payment under these terms and conditions.


Goods supplied by the company will be covered by a twelve month guarantee (excludes the M100 and R447 product range which comes with a one year guarantee) all goods will be exchanged providing that the terms and conditions of the guarantee are adhered to.

The company’s sole liability within the guarantee shall be to repair or replace free of charge any of the company’s goods that have been found defective.

No liability will be accepted for any subsequential losses or damage.

The company has the right to alter the specification either to improve or comply with the regulations governing the manufacture of such goods supplied by the company.

If one or both of the seals are removed on any of our products the guarantee will become void.

If the product has not been installed by a competent, qualified electrician to standards that satisfy the requirements of the current Institute of Electrical Engineers (IEE) then the guarantee will become void.

If the product has been incorrectly installed or has been subject to a load of over 100amps the guarantee will become void.

If the product has been tampered with to obtain free electricity in any way then the guarantee will become void.

Goods no longer required will have a 20% handling charge applied.

Any advance replacements supplied free of charge will be invoiced if the goods are not returned within thirty days.

For cancellations of orders, please contact our office and a refund will be issued within 2-3 working days.